Speaker: Michael Chen & Lim Shiyun, Zendesk
About the speakers:
Mike and Shiyun are designers in Zendesk working on the Chat and Message products. They're part of an international team of designers, engineers and product managers who make kickass customer support tools. Mike was previously a co-founder at Minitheory and an early stage employee at a fintech startup called inDinero.
Shiyun focuses on thinking for the enterprise, and is currently a part-time design lecturer at Nanyang Technological University.
Produced by Engineers.SG
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