Managing Your Platform as a Product with Scott Shaw - ThoughtWorks Talks Tech

Published on: Tuesday, 5 December 2017

Speaker: Scott Shaw

A digital platform is a foundation of self-service APIs, tools, services, knowledge and support arranged as a compelling internal product. Autonomous delivery teams can make use of the platform to deliver product features at a higher pace with reduced coordination.  Increasingly, we see large enterprises building their own digital platforms in emulation of successful online businesses.  These platforms accelerate digital product delivery by reducing friction between teams and streamlining electronic access to core business capabilities. In this talk, I'll introduce the concept of a digital platform, explain why they accelerate delivery, provide some examples and describe the technical pillars that support the platform.  I'll describe the qualities necessary for platform success then focus on the key factor; managing the platform as a product. Successful products incorporate the voice of the customer in a collaborative, evolutionary design process.  In the case of digital platforms, the customer or consumer is an internal software developer, so developer experience (DX) becomes a critical factor.  To wrap up, I'll talk about the importance of having a strong platform manager and the evolving role of architects in a platform ecosystem.

About Scott Shaw: As the Head of Technology for ThoughtWorks in Australia, Scott divides his time between professional services leadership and consulting. As a consultant, he helps enterprise customers to shape their technology to align with 21st century practices like cloud, continuous delivery, microservices and lean governance. As a lifelong programmer and technology professional, Scott has designed and worked on distributed systems of every imaginable size and shape. When he’s not in meetings, Scott enjoys writing Clojure code.

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