The secret to successful on-boarding - WordCampSG 2017

Published on: Sunday, 26 November 2017

Speaker: Shaan Nicol

It’s mid-way through the project and you’ve discovered that the domain is managed by a 3rd party and no one knows how to access it. You are 3 weeks from delivery and your client is not responding. With a sure-fire process of avoiding scope creep and setting expectations right from the start, Shaan shares his sales and client on-boarding process that he uses to make sure his projects are set up for success and profit.

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Produced by Engineers.SG

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