Harald Zeitlhofer has 15+ years of experience as an architect and developer of enterprise ERP solutions and web applications with a main focus on efficient and performant business processes, usability and application design. As a Technology Strategist in Dynatrace's Innovation Lab he influences the Dynatrace product strategy by working closely with customers and driving their performance management and improvement at the front line. He is a frequent speaker at conferences and meetup groups around the world.